International Shipping

Please feel free to verify the actual shipping cost with us after adding items to your cart, so that we can reference the Abandoned Carts.  Periodically, we may send emails to the Abandoned Carts informing the accurate shipping costs, which we hope will assist you in making your purchasing decision.

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Important Notes

  • We ship from Singapore, located in the Asia Pacific region.
  • Prices quoted on the website are in United States Dollars (USD).
  • Packaging for orders may vary; it could be either polymer bags or a box, depending on the order. We do not offer flat-rate boxes, as even a slight increase of 0.1 grams may result in a change to a higher shipping tier.
  • System Rate - The System Rate is INFLATED and includes an allowance for volumetric weight, especially for items like The Sewfistive Foam and 3D Airmesh Foam. 
  • Shipping rates are determined by either the actual or volumetric weight, whichever is greater, and are subject to change based on the policies of the forwarding company. 
  • We will select the most cost-effective option, allowing for a USD5 variation and refunding any excess charges.
  • Any excess shipping fees will be refunded when generating shipping labels.
  • Customs duties or import taxes are NOT included in the shipping rates, and the transit time depends on customs clearance procedures.
  • We prioritize using DHL Express, especially for orders where the actual weight exceeds the volumetric weight.
  • However, for volumetric weight items like 3D Airmesh and The Sewfisive Foam, or for lighter shipments within 0.5 kg, the shipping method will be determined based on the order specifics. This could involve DHL Express, Qxpress, or Singpost, depending on the nature of the order.
  • A tracking number will be issued for your order once the shipping label has been generated.
  • Kindly ensure that the delivery address provided to us is accurate, as we are unable to accommodate any changes in the delivery location once the order has been entered into the Freight Companies for postage labels.


If you are unable to find any shipping rates for your intended destination country, please feel free to contact us via email at 


Please be aware that international shipping rates do not include additional charges such as customs fees, clearance fees, duty taxes, or any other charges that may be imposed by the destination country's customs authorities. These charges, if applicable, are the sole responsibility of the buyer and must be settled upon the shipment's arrival at the destination.

DHL Express

  • For deliveries to Australia and New Zealand, expect a turnaround of 1-3 business days.
  • For USA, Canada, UK, and Europe, anticipate delivery within 3-5 business days.
  • Please note that these timelines are subject to customs clearance.
  • Real time tracking available.
  • The maximum liability of is limited to United Dollars Thirty Dollars (USD30.00) per kilogram or the declared commercial value of the item, whichever is lower.   
  • It is important to note that international shipments typically require a delivery time of 7 to 30 working days and is subject to various factors including customs clearance procedures, local post distribution operations, and the geographical location of the buyer.  
  • Based on past deliveries, the average delivery time to Australia for previous shipments has been consistently estimated to be within the range of 8 to 14 days.
  • On the other hand, deliveries to the United States have typically taken approximately 2 to 3 weeks.
  • There is NO real time tracking.
  • The maximum liability of is limited to United Dollars Fifty Dollars (USD50.00) per order or the declared commercial value of the item, whichever is lower.
  • For avoidance of doubt, all postage charges paid shall not be refunded in all cases.  



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